By making online bookings, including birthday party bookings, purchasing booking vouchers, purchasing a gift-card, registering or topping-up your Powercard, you consent to receive email communications from Timezone Australia and Bowling Centres Australia Pty Ltd in accordance with our Privacy Policy, including communications to promote and market all current and future businesses, venues, products and services of The Entertainment and Education Group (TEEG) Australia (comprising Timezone Australia Pty Ltd and Bowling Centres Australia Pty Ltd).

Conditions of Entry

  1. Entry is subject to all conditions displayed on the booking confirmation email and at the front entry.
  2. No food, beverages or animals may be brought onto the premises without prior consent by Management.
  3. Management reserves the right to inspect bags on entry and exit, and to refuse entry or remove guests for vandalism, stealing, offensive behaviour, failure to properly supervise persons under your care, failure to follow safety instructions or failure to comply with any condition of entry.
  4. You should consider this participation an exercise in good judgement and act in a responsible manner while using the facility.
  5. Timezone takes all reasonable steps to provide you with a safe and enjoyable experience. However, Timezone will not be liable to any person in respect of the loss of life or personal injury to, any person, whether that loss, damage or personal injury is caused by any person’s negligence (including the negligence of Timezone or its employees, contractors or agents) or otherwise. This exclusion of liability does not apply to liability which cannot by law be contracted out of.
  6. Management reserves the right to change terms and conditions at any time without notice.
  7. Adults / carers are responsible for persons under their supervision.
  8. Any photographs, videos or sound recordings taken by you at the premises must be for personal use only. Any use, reuse or production for commercial purposes without our express written consent is strictly prohibited and may result in loss or damage to Timezone.
  9. Your image may be taken at any time for security purposes or for use in marketing materials, and you consent to the use of your image for these purposes.

Powercards

By purchasing or using a Powercard, you agree to be bound by the following terms and conditions. Treat this Powercard like cash. Timezone will not be held responsible for defaced, mutilated, altered, lost or stolen Powercards and these will not be replaced, refunded or redeemed. Register your details in venue or on our website and we may be able to transfer your Powertickets and cash balance. The credit balance on this Powercard is redeemable for game use at Timezone, Zone Bowling and Kingpin venues within Australia only. This Powercard cannot be used for birthday party deposits, to purchase time play packages, to purchase gift cards or to acquire Timezone goods and/or services online. This card is not redeemable for cash and cannot be re-sold. The cash balance and Powertickets on this Powercard cannot be exchanged for cash. No change will be given for remaining balances but any remaining balance may be applied to future play credit. This Powercard will expire 1 year from the last used date, at which time any unused balance and Powertickets will be forfeited. You are liable for all transactions on this Powercard except to the extent to which there has been fraud or negligence on our part or on the part of our employees. Monies, bonuses and Powertickets cannot be split across separate Powercards. All loads must be onto a single Powercard and any bonus amounts placed onto the same Powercard.

Register your Powercard at www.timezonegames.com/en-au/.

ONLINE BOOKINGS

  1. These terms govern the purchase of booking vouchers through the Timezone website. By purchasing a booking voucher, you agree to be bound by the version of these terms published on this website at the time that you completed your purchase.
  2. You are entitled to the benefit of a series of non-excludable consumer guarantees under the Australian Consumer Law. Except where we fail to comply with these consumer guarantees in connection with the provision of goods or services to you, or are otherwise required to provide you with a refund by law, payments made in respect of booking vouchers purchased via this Website are non-refundable, cannot be redeemed for cash and are not available for exchange.
  3.  The liability of Timezone for a failure to comply with the non-excludable guarantees imposed by the Australian Consumer Law shall be limited:
    a) In the case of goods, to the:
  4. (i) Replacement of the goods or supply of equivalent goods; or
    (ii) Payment of the cost of having the goods repaired or replaced, and
    b) In the case of services, to the:
  5. (i) Resupply of the services; or
    (ii) Payment of the cost of resupplying the services.
  6. Booking vouchers are valid for the duration of the booking and will expire once the booking date and time have passed.
  7. We recommend you arrive at least 15 minutes prior to your booking to check-in with Timezone staff and undergo any necessary safety briefing.
  8. We cannot guarantee you or your guests will be able to complete your activities if you or any guests in your group are late.
  9. If Timezone encounters technical issues your booking start time may be delayed.
  10. Where you purchase a concession booking voucher, suitable identification must be provided at the venue. Timezone reserves the right to refuse to honour concession booking vouchers where you or your guests (as applicable) are unable to produce suitable identification.
  11. Purchases made through this website may be subject to credit card and other fees. These fees will be identified during the booking process. Timezone reserves the right to vary the amount of this transaction fee from time to time.
  12. Prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices in AUD and include GST.
  13. Booking vouchers can only be purchased through this website through the use of a major credit card or PayPal. Your credit card or PayPal account will be debited at the time that you purchase the voucher.
  14. Timezone uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
  15. Payments are processed in real-time and Timezone does not have access to your full card number.
  16. DPS have bank-grade security. All transaction details are stored in their PCI-DSS compliant Data Centre.
  17. DPS Payment Express Software is certified with over 200 banks globally. Visit www.paymentexpress.com for more info on online credit card payments.
  18. Handle your booking voucher as you would cash. Be cautious if someone offers to sell you this document – it has no official resale value and may be an unauthorised copy. Lost, damaged or stolen vouchers cannot be replaced. You release Timezone from any liability, claim or the like arising as a result of Timezone honouring a stolen or unauthorised copy of your booking voucher.
  19. Timezone reserves the right to change these terms and conditions at any time without notice by publishing the updated terms on this website.
  20. By purchasing booking vouchers, you consent to receive email communications from Timezone Australia in accordance with our Privacy Policy, including communications to promote and market all current and future businesses, venues, products and services of The Entertainment and Education Group Australia (comprising Timezone Australia Pty Ltd and Bowling Centres Australia Pty Ltd).

Online Birthday Party Booking Terms and Conditions

  1. You are entitled to the benefit of a series on non-excludable consumer guarantees under the Australian Consumer Law. Except where we fail to comply with these consumer guarantees in connection with the provision of goods or services to you or are otherwise required to provide you with a refund by law, payments made in respect of birthday party bookings via this Website are non-refundable and are not available for exchange.
  2. We cannot guarantee you or your guests will be able to complete your birthday party if you or any guests in your group are late.
  3. In unforeseen circumstances TIMEZONE encounters technical issues your birthday party start time may begin later than the original booking start time.
  4. The purchasing of birthday party packages and extras may be subject to credit card and other fees. TIMEZONE reserves the right to vary the amount of this transaction fee from time to time, as specified in the booking purchasing process.
  5. Birthday party prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices are in AUD and include GST.
  6. Birthday party booking deposits can be paid through this web site or over the phone by using a major credit card or PayPal. Your credit card or PayPal account will be debited at the time of booking.
  7. Birthday party booking deposits can also be paid at any TIMEZONE venue by using EFTPOS or Cash. Your EFTPOS account will be debited at the time of booking.
  8. TIMEZONE uses the DPS Payment Express Payment Gateway for its online credit card transactions. DPS processes online credit card transactions securely for thousands of merchants globally, providing a safe and secure online payment service.
  9. Payments are processed in real-time.
  10. TIMEZONE does not have access to your full card number, this credit card payment is secured by DPS.
  11. DPS have bank-grade security. All transaction details are stored in their PCI-DSS compliant Data Centre.
  12. DPS Payment Express Software is certified with over 200 banks globally. Visit www.paymentexpress.com for more info on online credit card payments.
  13. Handle your birthday party confirmation email as you would cash. Be cautious if someone offers to sell you this document – it has no official resale value and may be an unauthorised copy. You release TIMEZONE from any liability, claim or the like arising as a result of TIMEZONE honouring a stolen or unauthorised copy of an e-voucher. Lost, damaged or stolen birthday party confirmations cannot be replaced.
  14. TIMEZONE reserves the right to refuse any order placed for any TIMEZONE birthday party package. Management reserves the right to change terms and conditions at any time by posting the revised terms on this website.
  15. A $100 deposit is required when booking your party; the final balance may be paid on the day of the booking. A minimum of 3 business days’ notice is required to receive a refund of the deposit amount.
  16. There is a minimum of 8 guests required for each birthday party booking.
  17. No external food or beverage is permitted, unless in relation to a food allergy which the venue has been made aware of or unless prior consent is given by management.
  18. If your birthday party package includes food and/or beverages, your birthday party group will either be eating in the venue’s party room, subject to availability.
  19. You must arrive 30 minutes prior to your birthday party start time to ensure your party begins on time.
  20. TIMEZONE birthday parties run for the following approximate length of time:
    i. Two (2) hours.
  21. Where your birthday party package includes access to party tables, the tables will be available for up to 30 minutes. Please note that even though every endeavour is made to guarantee tables are available for adults, during busier periods this may not always be possible. Please check this upon booking with a venue.
  22. The following information must be confirmed 72 hours before the time that the birthday party is scheduled to occur:
    i. The final number of guests attending;
    ii. Any special dietary requirements i.e. vegetarian or food intolerances; and
    iii. If you would like to order any additional platters, cake or extras (if applicable to the venue you have booked with).
  23. Platters cannot be cancelled within 72 hours of the party.
  24. The minimum age for children at TIMEZONE parties is 5 years old. There is no maximum age.
  25. Timezone has a colour system for games based on the type of game. The conditions that apply to each game type are as follows:
    i. RED Swipers are ticket games and are available for the entire duration of your party based on the venue and chosen package.
    ii. YELLOW Swipers are video games and are available for the entire duration of your party based on the venue and chosen package.
    iii. PURPLE Swipers are prize games and may only have a selected number of plays based on the venue and chosen package.
    iv. GREEN Swipers are attraction-based games and may only have a selected number of plays based on the venue and chosen package.
    v. BLUE Swipers are restricted or featured games and may only have a selected number of plays based on the venue and chosen package.
    vi. ORANGE Swipers are photo booth style games and may only have a selected number of plays based on the venue and chosen package.
  26. No additional Powertickets are awarded during time play including birthday party packages.

Online Shop – Prizes and Wishlist

  1. Prizes and Powerticket prices are subject to change without notice due to any changes in government charges, taxes or levies. All prices in Powertickets.
  2. The Wishlist found on timezonegames.com/en-au/ must be used as a guide only.
  3. Prizes cannot be redeemed for cash.
  4. TIMEZONE AUSTRALIA reserves the right to change these terms and conditions at any time without notice by publishing the updated terms on this website.
  5. Except in cases where responsibility cannot be excluded by law, including where a non-excludable consumer guarantee applies under the Australian Consumer Law, TIMEZONE AUSTRALIA does not take any responsibility if product descriptions are incorrect and do not represent actual product.
  6. Online redemption coming soon. Please contact your nearest TIMEZONE to redeem prizes.

Gift Cards

Physical and electronic gift cards purchased through this website on and from 29 May 2019 are subject to the following terms and conditions:

  • By purchasing or using this gift card, you agree to be bound by the following terms and conditions.
  • Treat this card like cash.
  • Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed.
  • The credit balance on this card is redeemable for goods and/or services at ZONE BOWLINGKINGPIN and TIMEZONE venues within Australia only.
  • This card cannot be used for birthday party deposits, to purchase gift cards or to acquire Timezone goods and/or services online. This card is not redeemable for cash, cannot be re-sold and cannot be reloaded.
  • No change will be given but any remaining balance may be applied to future purchases.
  • This gift card will expire 3 years from the issue date, at which time any unused balance will be forfeited.
  • If a purchase exceeds the available gift card balance, you must make up the difference with another payment method.
  • You are liable for all transactions on this gift card except to the extent to which there has been fraud or negligence on our part or on the part of our employees.
  • eGift cards purchased online have a 3 day activation period
  • For gift card balance or assistance, please call our Help Desk on 1300 55 33 80.

Father’s Day Giveaway Terms and Conditions

Timezone Australia Father’s Day Giveaway competition Terms & Conditions ("Conditions of Entry")

Schedule

Promotion:
Timezone Australia Father’s Day Giveaway competition

Promoter:
Timezone Australia Pty Ltd ABN: 66 139 645 757, Level 8, 60 Miller Street, NSW 2060, Australia Ph: 02 9409 3600

Promotional Period:
Start date: 19/08/19 at 12:00 pm AEST
End date: 01/09/19 at 11:59 pm AEDT

Eligible entrants:
Entry is only open to Australian residents who are 16 years and over.

Entrants under the age of 18 must have parent or legal guardian approval to enter.

How to Enter:
To enter the Promotion, the entrant must sign up to the Father’s Day Giveaway entry form on Timezone Australia’s Facebook page or website and follow the prompts to the on the form entry page; and fully complete and submit the online entry form with their personal details (first name, last name, Phone number, email, date of birth, country, Zip/postcode), and closest Timezone venue. Entrant must also fill in the short answer question on the form.

Entries permitted:
Only one entry is permitted per person subject to the terms outlined above.

Total Prize Pool:
AUD $828.00

Prize Description
1 x PLAYSTATION VR WITH CAMERA AND GAME BUNDLE (V4) - $399 inc. gst

1 x PS4 PLAYSTATION 4 1TB CONSOLE - $429 inc. gst

Number of this prize Value (per prize)
1

Winning Method
This competition is skill-based and therefore drawn on merit and completion of the short answer question located on the entry form. Most creative answer wins as determined by Timezone Australia Pty Ltd. The decision of the Promoter is final and no correspondence will be entered into.

Prize conditions:

  • Winner will be contacted by email and phone.
  • Timezone Australia will take responsible steps to contact the winner including publishing their name on https://www.timezonegames.com/en-au
  • Subject to the terms and conditions of the participating prize provider(s), if for any reason the winner does not, once the prize has been drawn, take the prize (or an element of the prize) at the time stipulated, then the prize (or that element of the prize) will be forfeited and will not be redeemable for cash.

Winner notification:

The winner will be contacted by email and phone within two (2) business days of the draw. The winner will be published at https://www.timezonegames.com/en-au by 04/09/19.

Unclaimed Prizes:

Prize must be claimed by 11/09/19 at 09:00 am AEDT. In the event of an unclaimed prize, the prize will be redrawn on 11/09/19 at 10:00 am AEDT Timezone Australia 8/60 Miller Street North Sydney NSW 2060. The winner of the redraw will be notified by email and phone within two (2) business days of the redraw. The winner will be notified publicly (and their details published) at www.timezonegames.com/en-au by 13/09/19.

  1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these Conditions of Entry have the meaning given in the Schedule unless stated otherwise.
  2. The Promotion commences on the Start Date and ends on the End Date ("Promotional Period"). Entries are deemed to be received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the Promoter and its agencies are final and conclusive as to the time of receipt.
  3. Valid and eligible entries will be accepted during the Promotional Period.
  4. Employees (and the immediate family members) of agencies/companies directly associated with the conduct of this Promotion, the Promoter, its distributors, suppliers, subsidiary companies/businesses and associated companies and agencies are not eligible to enter. "Immediate family member" means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
  5. If a prize is won by a person under the age of 18, the prize may be awarded to the winner's parent or guardian and where applicable to the prize a nominated parent/guardian must accompany any person under 18 years of age.
  6. Draw:
    a) The draw will take place at Timezone Australia, Level 8, 60 Miller Street North Sydney NSW 2060 at 10:00 am AEDT on 02/09/19 using merit on completion of the short answer question.
    b) The first valid entry drawn will be the winner of the prize specified in the Schedule above.
    c) The draw conductor may draw additional reserve winners in case an invalid entrant or entry is drawn.
    d) If a draw is scheduled on the weekend or a public holiday, the draw will be conducted at the same time and location on the following business day. The Promoter will ensure each draw is open for public scrutiny and anyone may witness the draw on request. The winner of a drawn prize is determined by chance.
  7. All reasonable attempts will be made to contact the winner.
  8. If any winner chooses not to take their prize (or is unable to) or does not take or claim a prize by the time specified by the Promoter or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
  9. The value of the prize is accurate and based upon the recommended retail value of the prize (inclusive of GST) at the date of printing. The Promoter accepts no responsibility for any variation in the value of the prize after that date.
  10. No part of a prize is exchangeable, redeemable for cash or any other prize or transferable unless otherwise specified in writing by the Promoter.
  11. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the prize) to a prize of equal or greater value and/or specification, subject to any written directions of a regulatory authority.
  12. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their Internet service provider.
  13. The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole discretion, to determine the identity of the entrant or winner.
  14. Entry and continued participation in the Promotion are dependent on the entrant following and acting in accordance with Facebook Statement of Rights and Responsibilities (http://www.facebook.com/terms.php). This Promotion adheres to the terms and conditions set out in the Facebook promotion guidelines which can be found at http://www.facebook.com/promotions_guidelines.php. Any questions or comments regarding the Promotion must be directed to the Promoter, not to Facebook. The entrant releases Facebook and its associated companies from all liabilities arising in respect of the Promotion. Entrants acknowledge that the Promotion is in no way sponsored, endorsed or administered by, or associated with Facebook.
  15. Entrants' personal information will be collected by the Promoter. Personal information will be stored on the Promoter's database. The Promoter may use this information for future marketing purposes regarding its products, including contacting the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act 1988 (Cth) and it's privacy policy which is located at https://www.timezonegames.com/en-au/privacy-policy. The Promoter's privacy policy contains information about how the entrant may access, update and seek correction of the personal information the Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants' personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a prize in the Promotion. The Promoter may transfer entrants' personal information to countries specified in the Promoter’s privacy policy. Entrants acknowledge that the Promoter cannot guarantee that any overseas recipient will not breach the Australian Privacy Principles. By entering this promotion, entrants consent to the overseas transfer on these terms and agree that the Promoter is not liable for any such breach.
  16. For the purposes of public statements and advertisements, the Promoter may only publish the winner's surname, initial and State/Territory or postcode of residence.
  17. It is a condition of accepting the prize that the winner (or their parent or legal guardian if under the age of 18) may be required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving the prize. If a winner is under the age of 18, a nominated parent or legal guardian of the winner will be required to sign the legal release on the winner's behalf.
  18. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third-party prize supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in these Conditions of Entry or otherwise.
  19. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Competition and Consumer Act 2010 (Cth).
  20. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus, communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
  21. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant's details (including an entrant's identity, age and place of residence). If a winner cannot provide suitable proof as required by the Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete, indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter's discretion be deemed invalid and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third-party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may render all entries submitted by that individual invalid.
  22. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the event that there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on each entrant and no correspondence will be entered into.
  23. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence or willful misconduct) in connection with this Promotion or accepting or using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
  24. The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the Promoter may use any such marketing and editorial material without further reference or compensation to them.
  25. Unless otherwise specified, a prize is a single event for the winner (and where relevant their guests) and cannot be separated into separate events or components.
  26. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial advice in regard to the tax implications relating to the prize or acceptance of the prize.
  27. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.