EVENT FAQs

Are parties now allowed at Timezone?

Timezone is now hosting mini hangouts for groups of up to 8 people, in strict compliance to government regulations. Each slot is 2 hours and there will be a formal handover with the party manager before and after your slot.

Which Timezone venues can I choose for my Hang Out package?

Timezone Westgate is ready to host your event! Timezone Vivo City venue will also be available for booking soon.

When should I make my booking?

The earlier, the better! Timezone accepts bookings that are made 1 week prior to event. Subjected to availability.

Is there an age restriction?

All are welcome! There is no age restriction. However, guest aged 15 and below must be accompanied by an adult. (4 minors = 1 Adult)

Will a party host be organizing my party program?

The format of our hangout package is free and easy. Thus, there will be no party host or program.

Can I bring my own food or are there food options available? 

No outside food and drinks are allowed.  And the same goes for alcohol.  The Hangout Package offers food selection for your event. If you have any dietary restriction or special requests, please contact our party manager at [email protected]

Can I bring a birthday cake?

Yes! You are more than welcome to bring your own birthday cake.

What are the safety measures put in place?

Play safe as each room is thoroughly sanitized after every slot and all governmental rules will still apply. Masks are to be worn at all time except when eating or drinking. We only accept up to 8 people for each booking and the same 8 within the event room. A member of the FunSquad will be checking in regularly to ensure all safety measures are followed. Anyone found to not be compliant with the safety measures will be reported to the authorities.

Do we need to arrive earlier before our party time?

Please arrive 15 mins before your booking time so that your event may start punctually. There will be no extensions outside your time slot.

What if I need to cancel my party?

A 50% refund can be made if booking is cancelled within seven days prior to the event.

Can I change my party date or time?

You may do so at least 7 days prior to the event - this will be subjected to availability. Please note that there will be no refunds if the event changes from a weekend to a weekday slot. (value differs)

Will price differ if I have less than 8 guests?

The price for Hangout Package is fixed. Thus, price will not differ if there are less than 8 guests.