Q: How do I sign up on Fun App?

A: Visit https://portal.timezonegames.com/ to register for a new member if you have not. Click here to find out more about the Timezone Fun App.

Q: How much do I need to spend to reach the next tier?

A: To reach the next tier, you would need to hit the following cumulative spend (bonus credits not included):

• $200 Cumulative Spend (for upgrading from Welcome to Blue Elite)
• $1,000 Cumulative Spend (for upgrading from Blue Elite to Gold)
• $5,000 Cumulative Spend (for upgrading from Gold to Platinum)

Q: I have more than 1 Powercard with different membership tiers. Can I get rewards from all of the Powercards if they’ve reached the next tier?

A: Yes! As long as you’re registered with a valid Timezone account, you’ll receive rewards for each upgraded card within the promotion period. For example, if you have a Welcome Card upgraded to Blue Elite and a Gold Card upgraded to Platinum, you’ll get both a (1) $20 Shopping Voucher and a (1) $100 Voucher.

Q: When will I receive the bonus reward?

A: Eligible Timezone Fun App members will receive this bonus reward delivered via SMS from 30 September 2024 onwards. Please ensure your mobile number is correctly linked to your Timezone account, as we will deliver the e-Vouchers to the mobile number you have provided. 

Q: Where can I redeem the Shopping vouchers?

A: The shopping vouchers will be in the form of e-Capita vouchers, which can be used exclusively at Capitaland Malls. You may wish to use them at Timezone Westgate, Plaza Singapura, and SingPost Centre. For a full list of participating retailers where you can use the e-Vouchers, please visit this link: https://www.capitastar.com/sg/en/capitavoucher/participating-retailers.html.​

Q: Is there an expiry date for the Shopping Vouchers?​

A: E-Capita Vouchers will need be to claimed within 3 months and there is an expiry of 1 year from the date of redemption. Strictly no extensions are allowed.

• This promotion is valid from 1 to 30 September 2024 at all Timezone venues and Timezone Fun App.
• To qualify for the bonus Membership rewards, you must be a Timezone registered member.
• All vouchers are non-exchangeable, and cannot be redeemed for cash or other items and cannot be exchanged.
• For Shopping Vouchers with their own expiry date, guests must read the specified Terms and Conditions. Timezone is not liable for any expired vouchers.
• No payment or compensation, whether in cash, credit or kind, shall be made for any lost, misplaced or stolen Vouchers.
• Any fraudulent activity will result in disqualification from the promotion.
• Timezone reserves the right to change or terminate the promotion without prior notice.
• In the event of a dispute, the decision of the Timezone's Management will be final.

• eCapitaVoucher issued to you via the eCapitaVoucher Acceptance Links or Activation Codes (“eCV Link or Code”) must be redeemed by the date specified in the SMS you have received. Expired eCV Link or Code cannot be extended.
• Please do not share the message with anyone as the eCV Link or Code is valid for a one-time redemption only. Once a redemption has been made, the eCV Link or Code will become invalid, and the redemption cannot be reversed.
• eCV Link or Code is non-transferable, non-replaceable and non-exchangeable for another item or returned for cash, credit, and any other item in whole or in part, and if lost or stolen.
• CapitaLand Voucher Pte. Ltd. (“CVPL”) shall not be under any obligation to carry out any investigation/verification of the identity/eligibility of the persons accepting the eCapitaVoucher(s) using the eCV Link(s) or Code(s) and/or persons using the eCapitaVoucher(s). CVPL shall not be responsible or liable for any liabilities, losses, damages, costs or expenses howsoever arising or resulting from any improper or unauthorised use/replication of any of the eCV Links or Codes, wrongful redemption or any discrepancy, error, inaccuracy or misunderstanding in relation to the identity/ eligibility of the persons accepting the eCapitaVoucher(s) using the eCV Links or Codes and/or the persons using the eCapitaVoucher(s), unless such liabilities, losses, damages, costs or expenses are caused by the fraud, wilful default or gross negligence of CVPL.
• A person is deemed to have accepted and agreed to the CapitaVoucher Terms and Conditions at https://www.capitastar.com/sg/en/capitavoucher/terms--- conditions.html. If such person purchases, uses, or carries out any activity or transaction or makes any dealing involving a CapitaVoucher.
• For more info on participating retailers, visit Participating Retailers | CapitaStar.