With effect from 23 September 2021, rewards redemptions for achievement and mid-tier bonuses, birthday treats, and Platinum free drinks will be delivered via e-vouchers on the Timezone Fun app only.
  • For achievement and mid-tier bonuses, tap "My Vouchers" from your app and tap the "Redeem" button to instantly credit the rewards into your account.

  • For Birthday treat and Platinum free drinks, tap the e-voucher and present it at any Timezone venue to redeem

If you feel that there are any missing e-vouchers. Kindly get in touch with us here and we will assist you as soon as possible.

TIMEZONE REWARDS FAQ

Get rewarded for playing? Yes! Timezone Rewards is a membership program that gives you rewards for playing at all Timezone venues in Singapore. Rewards vary according to membership tiers and range from free game credits, bonus e- tickets, exclusive benefits and so much more.

You can join Timezone Rewards by registering your Timezone powercard online.
There are four membership tiers.
Welcome: A warm Welcome to Fun! Purchase a Timezone welcome card in any of our stores by loading a minimum of S$10. Register your card and you will be enrolled into the Welcome Tier.
Blue Elite: Be part of an Elite force. A cumulative spend of $200 will upgrade you to the Blue Elite Tier.
Gold: Go for Gold! A cumulative spend of $1,000 will upgrade you to the Gold Tier.
Platinum: Truly a class of its own. A cumulative spend of $5,000 will upgrade you to the ultra-exclusive Platinum Tier.
Please refer to the Timezone Rewards table for more information on rewards and benefits offered at different tiers.

Cumulative spend is based on the total nett load accumulated in a Timezone powercard. Cumulative spend excludes bonus game credit earned from offers, promotions, and Double Deals.
Example: a load of $20 on a double-dollar offer shows a balance of $40 worth of game credits. The nett load credited towards Timezone Rewards is $20.

Please visit any of our venues to check your cumulative spend. Alternatively, you may use the Fun App "Powercard" function and see how much spends is required till you reach the next tier! 

Please refer to the Timezone Rewards table for more information on rewards and benefits for each tier.

Register your card with a valid email address and you can start getting rewarded.

Protect your credits by registering your powercards online. You can earn rewards and stay updated on our exclusive offers, promotions, and invitation to member events.

You will be notified through your registered email address of your upgraded membership tier, benefits, member exclusive offers, and promotions. Free games credits, e-tickets and discounted game plays will be auto-credited into your account. Upon upgrade please visit any of our venue to collect your new card.

Yes. Your Timezone card, game credit and e-tickets will expire if the card is inactive for 12 months from date of last game played.

FREE games are applicable to 1 venue per day and can only be redeemed at the last venue played.
Should you wish to transfer your daily FREE games to another venue, you will need to play at the venue and redeem your FREE games at that particular venue the next day.

No. Daily free games are non-accumulative and will be refreshed daily.

Discount on birthday party package is exclusive to Gold and Platinum members and valid for one-time use only within your birthday month.

Yes. It is valid for one-time use only within your birthday month.

With effect from 23 September, the Platinum free drink voucher will be delivered to your Fun App. Be sure to download the Fun App to enjoy this benefit. Read more about this exclusive benefit right here.

Please complete our Lost card contact form to request for a card replacement. A $5 fee will be charged for card replacement.

Timezone regulation does not allow card ownership transfer at the moment. Timezone reserves the right to permanently deactivate the card if the member is found to be in violation of this rule.

READ HERE FOR BIRTHDAY REWARDS FAQS - CLICK HERE