Timezone Fun App 📱 | Reload Online | Exclusive Deals and Offers

Fun Starts Here!

Be one of the first to download the NEW Timezone Fun App and you'll be rewarded with $10 game credits. To receive your sign up bonus, just download the app and complete your profile with your email and mobile!*

Packed with amazing features, you can easily top up your Powercard balance, see your card activity, play games to win awesome rewards and you'll never miss out on the latest deals!

Let the fun begin!

Reload Anywhere Anytime

Skip the queue and top up your Powercard and track your reward status

Awesome Rewards

Reward vouchers delivered right into your app

Exclusive Deals

Never miss out on special deals and offers

Win Prizes

Complete fun challenges and win prizes

Track Your Balance

See your card activity including games played and Powertickets won

About the Fun App

Power up your Timezone experience with the Timezone Fun App! Our Reload feature allows you to load up your Powercard anytime and anywhere, on the go. You can also keep track of your rewards and receive reward member benefits all in one place. Plus play and win prizes and find your local venues all in one place. Download the Timezone Fun App today! Available for both Apple iOS on the app store and Android on the Google Play store.

Note: For existing members, sign up for a new account with your registered e-mail to ensure that your Powercard details are linked to the Timezone Fun App

Frequently Asked Questions

See below common questions about the Timezone Fun App.

From 01 June 2022, the sign up bonus has been increased to $10. Any new account downloads from 01 June 2022 will receive a $10 sign up bonus. Previous $5 sign up bonuses will not be increased.

Thanks for downloading and creating a Timezone Fun account! In order to receive your $10 sign up bonus, please ensure you've completed your profile. You will then be awarded a FREE $10 game credit voucher to redeem. See the steps below on how to receive your $10 sign up bonus:

After creating your Timezone Fun account, complete your registration process.
Ensure the Timezone Fun App has been downloaded on your device and log in to your account.
Open the Fun App and click on the icon called "Account", navigate to the "Profile" setting and ensure that you've added both an EMAIL and MOBILE to your account.
Once you have both an EMAIL and MOBILE added to your account, please wait at least 24 hours until your sign up bonus voucher appears in your account.
The voucher will be shown in the app's 'My Vouchers' section. You can access this section from the "Home" tab at the bottom of the screen.
When you receive your $10 sign up bonus voucher, click on the voucher to reveal the barcode.
Head into a Timezone venue and present your voucher to the Timezone Funsquad and we will load the $10 sign up bonus credits to your Powercard.

Terms and Conditions

The Timezone Fun App sign up bonus offer is valid until 30 June 2023.
Guests must sign up for a Timezone Fun account, add a valid email and mobile to their account, download the Fun app and log in prior to 30 June 2023 to receive a $10 sign up bonus voucher.
The voucher expires 30 days from receiving the voucher and must be redeemed within 30 days for the credit to be applied to a Powercard.
No extensions will be given to expired vouchers.
The voucher is only able to be redeemed in Timezone venues in Australia.
Timezone reserves the right to change or alter these terms and conditions without notice.

1. How do I log in to the Timezone Fun App?

As we have upgraded our member portal, you will need to sign up for a new account using your current registered email or mobile number. This is to ensure that your Powercard details are linked to the Timezone Fun App.

2. What are the features of the Timezone Fun App?

Timezone Fun app gives you the ability to reload your Powercards, receive e-vouchers for reward benefits, view and track all your Powercards, play and win prizes and receive offers and special deals directly on your mobile device. Once you've installed the Timezone Fun app, you'll also have the ability to receive notifications for exclusive deals and explore our venue locations.

3. How do I get the Timezone Fun app for my phone?

Download the Timezone Fun app on your Apple iOS device from the Apple App Store or on your Android device from Google Play. Our Mobile App is completely free to download and install.

4. Is my phone supported?

Timezone Fun app is supported on the following platforms:

iOS 11 or above.

Android OS 7.0 and above.

As our app has AR (augmented reality) functionality for one of its games, here is the list of ARCore supported devices for reference: https://developers.google.com/ar/devices

5. How can I comment or give feedback about my Timezone Fun app experience?

We love to hear your feedback! You can use our Contact us section in the app or fill out the Contact us form HERE and selecting "Fun App or Guest Portal" as the Subject of Enquiry.

6. Is my Timezone Fun app the latest version?

If your Timezone Fun app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version from App Store or Google Play by searching for the app by name and clicking on update.

7. Is the Timezone Fun app secure?

The Timezone Fun App uses global online payment providers which are certified with level one PCI DSS compliance, the highest level of encryption available. This ensures that all payment data is safeguarded. For authentication, Timezone has implemented multi-factor authentication (MFA) that requires a user to provide two or more verification factors to gain access to the application. This is used to protect and secure user data.

8. Can I use the Timezone Fun app on multiple devices?

Yes! You can be signed in to your Timezone Fun app account on more than one device at the same time.

1. What if my transaction does not go through?

Please check if your credit card has been charged. If it has, please contact us and we will assist you as soon as possible.

2. Can I get a refund?

Ensure that your Fun Account is secure as all in-app card reloads are non-refundable and non-transferable to another Powercard.

3. Will I be able to use my reload immediately?

Yes! Your online reload will be added to your Powercard instantaneously and you can enjoy playing your favourite games right away.

4. How do I reload my card?

In the Timezone Fun App, click on the Reload tab. Toggle the top list to select the Powercard you want to reload. View all the reload offers available and select the Powercard you want and proceed with the payment process.

5. Will in-app Reloads be reflected on my card?

Yes! Your new balance will be updated, and you will also be able to check your balance in a venue by tapping your Powercard at a check balance station, at a kiosk or asking our team to check your balance.

6. Where can I find my tax invoice?

In your app, go to Account > My invoices. Select the invoice to view or save as a PDF. Invoices are only available for transactions made in the last 3 months. Please contact us if you need invoices/receipts beyond 3 months.

1. Where are my registered Powercards?

Ensure that you have registered your new app account with the same email or mobile number with which your Powercards were previously registered. Once this is done, you will find all your registered Powercards in your app.

2. My Powercard balances are incorrect.

Balances may take some time to appear in the app. If it does not reflect after 24 hours, please contact us, and we will assist you as soon as possible.

3. I cannot add my Powercard

If you receive an error message, try to enter the Powercard number and CVV again, manually. If the error persists, please contact us, and we will help you resolve the issue as soon as possible.

4. How do I add a Powercard?

Using the Timezone Fun App, click the Powercards tab at the bottom of the screen and navigate to the right where you can see "+ Add a Powercard" you can allow the camera function to scan your card number automatically. You will have to enter your CVV number and add a nickname for the Powercard manually.

5. How do I check my Powercard balance?

Checking your Powercard balance is quick and easy! Sign in to your Timezone account, go to the Powercard section and select the card you wish to view the balance on. Swipe right/left to switch between Powercards.

6. Does my Powercard balance expire?

Powercards will expire 12 months from the last in-venue use date, at which time any unused balance and Powertickets will be forfeited. App reloads do not count towards extending your Powercard expiry.

7. I have a Zone Bowling and/or Kingpin Powercard. Can I add these to my account?

Yes, you can add a Zone Bowling or Kingpin play card to your Fun Account. The image shown in the APP will only be of the Timezone tier equivalent so make sure you enter in a relevant Nickname when adding your card.

1. I did not receive my birthday rewards benefits.

Birthday rewards are sent via email, ensure that are opted in to marketing communications so you receive your birthday voucher. You can check if you've opted in by logging into your Fun account on the Guest Portal and clicking on Account > Manage my Preferences. Ensure you're subscribed to all forms of communications.

2. My Powercard colour or tier is incorrect.

The card that you see in the app reflects the card that you are holding. If you are already qualified for an upgrade, please head to any Timezone venue for a new Powercard. Once you have had your card reissued onto a new Powercard, your Powercard will automatically be added to your account to track and receive rewards.

Your old Powercard will automatically be removed from your account in 24-48 hours.

1. How do I redeem my e-vouchers?

Just present your registered Powercard and e-voucher at any Timezone venue to redeem by scanning the voucher barcode on your app.

2. Where can I find my e-vouchers?

In the Timezone Fun App home screen, select the “My vouchers” option at the top left of the screen to view your active e-vouchers. Click “View all” to see all vouchers and toggle to view Active, Redeemed, or Expired vouchers.

1. How can I change my password?

In the Timezone Fun App, click Account > Profile > Change password. Provide your login information (email or mobile), click on Send verification code. Enter the code you received and continue with changing your password. Never share your login details with anyone.

In the Timezone guest portal https://portal.timezonegames.com.

2. How can I update my email address and mobile number?

Sign in to your Fun account via the Timezone guest portal https://portal.timezonegames.com. Click on the "My Profile" tab. To add a new email or mobile, click on "or you can add a new one". Enter your new email or mobile number, and click verify. Enter the one time password you receive and confirm.

3. My birthdate is incorrect in my account. How can I change this?

We are happy to review this change for you. Please contact us with your photo identification stating your correct birthdate, and we will update it as soon as possible.

1. What features does the Timezone Fun app have?

Timezone Fun app gives you the ability to reload your Powercards receive e-vouchers for reward benefits, view and track all your Powercards, play and win prizes and receive offers and special deals directly on your mobile device. Once you've installed the Timezone Fun app, you'll also have the ability to receive notifications for exclusive deals and explore our venue locations.

2. What are the Promotions in the app?

The promotions include exclusive promotions and those that are available for all our guests. The coloured flags on each promotion (red, blue, gold, platinum) tells if the promotion is applicable to all Powercard tiers or exclusive to selected ones.

3. How do I win prizes?

When you complete a challenge or a game, you may be awarded a voucher for additional credits, discounts or Powertickets. Vouchers will appear on the "My Vouchers" tab. These can be redeemed in any Timezone venue.

4. How can I change themes?

On the Timezone Fun App click Account > App Theme and select any theme. You can switch themes at any time.

TIMEZONE FUN APP