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Contact Us

Contact Us

HOW TO CONTACT TIMEZONE

Got a question, high score to celebrate, or party to plan? You’ve come to the right place! Reach out to our friendly team and we’ll help you get back to the fun fast.

Got a party plan? Did you know you can lock in a birthday party anytime using our online booking system. 

Chat With Us

Jump on our Live Chat for assistance from 9am - 9pm! Simply click on the chat icon on the bottom right of your screen and get answers to Timezone's frequently asked questions or start a chat with our Timezone Guest Service Support team.  

Call Us

Sometimes it’s just easier to talk to a real person. Our Guest Service Support Centre is here to make your experience with us as smooth and enjoyable as possible. You can contact us for help with:

  • Party bookings and experiences
  • Changes or cancellations
  • Payments and gift cards
  • Venue information
  • Lost property
  • Technical or experience Issues
  • Feedback and compliments

Whether you’ve got a question, need assistance, or want help sorting something out, our friendly team is only a call away. 

STATE CONTACT NUMBER
NSW / ACT 02 9538 7984
VIC / TAS 03 4708 4264
QLD 07 4439 9565
WA 08 7562 9407
SA 08 7665 9487

Submit An Enquiry

Want to leave us a message? Fill out our enquiry form below and leave us a note and our Guest Service Support team will get back to you.

Looking for something else?

Bonus Game Credit

Reload in venue or via the Fun App

Find great value with our bonus load deals and time play package!

Learn more

Birthday Parties

Enter the fun zone!

Games, dedicated party host and more. Get the party started at Timezone!

Learn More

Find a venue

Over 60 venues across Australia

Endless fun is right around the corner.

Find a venue