Find the answers to our FAQs here!

A $100 deposit is required when booking your party; the final balance is to be paid on the day based on your final number of guests. A minimum of 3 business days’ notice from the booking date is required to receive a refund of the deposit amount.

There is a minimum 10 guests to enjoy the full experience of a birthday party with Timezone. This includes the party guest.

The minimum age for a Timezone party is 5 years old.

You are welcome to bring your own birthday cake! Please note that due to storage constraints we are unable to store your cake for you.

Feel free to discuss your requirements with us. You are permitted to bring birthday cakes.

As part of your booking, you will have 45 minutes of party space. Please enquire when booking your party with us, as some venues do not have an area to sit.

Party invitations are available! Download your digital birthday invitations here to print at home or head into your selected Timezone venue to collect some for your upcoming party.

We request that you and your guests arrive 10 minutes prior to your party start time. This will ensure that your party experience begins on time and that none of your guests miss out on any of the fun! All parties at Timezone commence on the hour.

We ask that you organise a parent or carer to be available for the duration of your party as a touch point for our hosts – this could be you, your partner, a family member, or friend (anyone attending the party to help supervise the kids).

A carer is a parent, guardian or adult responsible for supervising the party children and a touch point for Timezone. We recommend that carers are present for the duration of your party. Carers are there to ensure the kids are all in attendance during each activity, escort the kids to the bathroom and ensure they are behaving appropriately in the venue. If there is a problem the Party Host will inform the carers, so it is necessary to remain in the venue to be able to supervise the party.

Depending on the party package you have chosen, Timezone parties are approximately 2.5 hours from start to finish.

Someone from Timezone will call you at least the Wednesday prior to your party at the latest to confirm the final number of guests attending.

We have developed a colour coded system for our games based on the game type:

  • Red swiper games are available for play the entire duration of your party.
  • Yellow swiper games are available for play the entire duration of your party.

 

Your booking also includes 2 claw games per child.

For safety reasons the following restrictions apply:

  • You must be at least 110cm tall and at least 6 years old to play.
  • All players must be wearing enclosed shoes and must be fully clothed.
  • Whilst inside the maze, please do not run, do not climb, do not jump, no physical contact, and no offensive language.
  • You will not be permitted to play if you:
    • are prone to seizures or epileptic fits
    • are pregnant
    • are claustrophobic
    • have a heart condition or are prone to motion sickness or dizziness
    • appear to be intoxicated.
  • Management reserves the right to refuse entry to patrons at any time.

Laser Tag cannot be exclusively booked out unless your group fills the arena capacity. If you party does not fulfill the arena capacity, other guests may be playing in the arena at the same time.

Yes - no children under 4 years of age are permitted and you must be at least 112cm to ride.