FAQ'S for Temporary Closure & Re-Opening Information

Due to the government restrictions and actions to limit the spread of COVID-19 some of our Timezone venues are now open. During this time we are doing all we can to keep things running behind the scenes so we'll be ready to press play and reopen all of our venues when it is safe to do so!  In the meantime, here are the answers to some important questions you may have.

Which Venues Are Open ?

Medan :
- Timezone Centre Point Medan
- Timezone Sun Plaza
- Timezone Medan Fair Lt. 1
- Timezone Medan Fair Lt. 4
- Timezone Medan Fair Lt. 4 new
- Timezone Thamrin Plasa

- Timezone Lubuk Pakam

Lampung :
- Timezone Boemi Kedaton Mall
- Timezone Chandra Superstore Lampung
- Timezone Mal Kartini
- Timezone Chandra Bandar Jaya
- Timezone Chandra Metro

Pekanbaru :

- Timezone Ciputra Seraya Pekanbaru

Batam :
- Timezone Mega Mal Batam
- Timezone Nagoya Hill Batam
- Timezone Kepri Mall

Lombok :

- Timezone Lombok Epicentrum

Palopo :
- Timezone City Market Palopo

Berau :
- Timezone Berau Fresh Market

Samarinda :
- Timezone Lembuswana Mal

Banjarbaru :
- Timezone Q-Mall

Palangkaraya :
- Timezone Mega Town Square Palangkaraya

Makassar :

- Timezone Panakkukang

- Timezone Mall Ratu Indah

Papua : 

- Timezone Timika Mall

Kendari  :

- Timezone Lippo Plaza Kendari

As for the rest of our venues, we are closely monitoring the government's laws and legislation to understand when we are able to safely re-open the rest of our venues. Keep an eye on the website , FACEBOOK , INSTAGRAM for updates!

WHICH VENUES ARE CLOSE

Jakarta :

- Timezone Cibubur Junction
- Timezone Cipinang Indah Mall
- Timezone Pluit Emporium 
- Timezone Pluit Village 
- Timezone Lippo Mall Puri 
- Timezone Lippo Mall Kemang 
- Timezone Kelapa Gading 
- Timezone Kramat Jati 
- Timezone Senayan Park

Depok :

- Timezone Depok Town Square

Timezone Margocity

Tangerang:

- Timezone Metropolis 

- Timezone Supermal Karawaci 

- Timezone Summarecon mal serpong 

Bekasi:
- Timezone Mal Ciputra Cibubur
- Timezone Summarecon Mal Bekasi
- Timezone Pondok Gede

Cikarang :
- Timezone Lippo Cikarang Mall
- Timezone Meikarta

Karawang :

- Timezone Resinda Park

Purwakarta :

- Timezone Sadang Terminal Square

Bandung :

- Timezone Bandung Indah Plasa 
- Timezone Metro Mall Indah 
- Timezone Istana Plasa

Semarang :
- Timezone Duta Pertiwi Mall

- Timezone Simpang Lima Plaza

Solo :
- Timezone Grand Mall Solo

Pekalongan :
- Timezone Pekalongan Plasa

Cirebon :

- Timezone Grage Mall

Blitar :

- Timezone Apollo Blitar

Klaten :

- Timezone Klaten

Serang :
- Timezone Mall of Serang

Garut :
- Timezone Garut Plasa

Yogyakarta :
- Timezone Ambarukmo Mal

- Timezone Lippo Plaza Jogja

Sleman :
- Timezone Sleman City Hall

Magelang :
- Timezone Armada Town Square

Tulungagung :
- Timezone Apollo Superstore

Surabaya :
- Timezone Delta Plasa
- Timezone Galaxy Mall 3 New
- Timezone Galaxy Mal 1
- Timezone Pakuwon Supermal

Malang :
- Timezone Malang Town Square

Bali :
- Timezone Level 21 
- Timezone Galeria Bali
- Timezone Samasta Bali

Manado :

- Timezone Manado Town Square

MY POWERCARD IS DUE TO EXPIRE. CAN I EXTEND THE END DATE?

Sit back. Relax. If your powercard expired when Timezone Temporary closed then we will process the balance return when our location is officially operational again.

WHAT ARE YOUR PLANS IN TERMS OF SAFETY AND HYGIENE FOR WHEN YOU RE-OPEN?

Your safety is our number one priority. That's why we'll always ensure our venues are cleaned and sanitised and will follow all government measures to keep everyone safe.

WHERE WILL YOU ANNOUNCE WHEN YOU'RE REOPENING?

Make sure you've liked our FACEBOOK page , INSTAGRAM or check our website for news and announcements relating to our reopening date.

MY QUESTION ISN'T LISTED IN THE FAQS, HOW CAN I CONTACT YOU?

Our call centre is currently unavailable, but you can still reach us by submitting an enquiry on our Contact Us page.