1. How do I log in to the Timezone Fun App?
As we have upgraded our member portal, you will need to sign up for a new account using your current registered email or mobile number. This is to ensure that your Powercard details are linked to the Timezone Fun App.
2. What are the features of the Timezone Fun App?
Timezone Fun app gives you the ability to reload your Powercards, receive e-vouchers for reward benefits, view and track all your Powercards, play and win prizes and receive offers and special deals directly on your mobile device. Once you've installed the Timezone Fun app, you'll also have the ability to receive notifications for exclusive deals and explore our venue locations.
3. How do I get the Timezone Fun app for my phone?
Download the Timezone Fun app on your Apple iOS device from the Apple App Store or on your Android device from Google Play. Our Mobile App is completely free to download and install.
4. Is my phone supported?
Timezone Fun app is supported on the following platforms:
iOS 11 or above.
Android OS 7.0 and above.
As our app has AR (augmented reality) functionality for one of its games, here is the list of ARCore supported devices for reference: https://developers.google.com/ar/devices
5. How can I comment or give feedback about my Timezone Fun app experience?
We love to hear your feedback! You can use the Contact us section in the app or fill-up the form here and selecting "Fun App or Guest Portal" as the Subject of Enquiry.
6. Is my Timezone Fun app the latest version?
If your Timezone Fun app is no longer working, you may be using an outdated version that is no longer supported. Please download the latest version from App Store or Google Play by searching for the app by name and clicking on update.
7. Is the Timezone Fun app secure?
Timezone Fun App uses global online payment providers which are certified with level one PCI DSS compliance, the highest level of encryption available. This ensures that all payment data is safeguarded. For authentication, Timezone has implemented multi-factor authentication (MFA) that requires a user to provide two or more verification factors to gain access to the application. This is used to protect and secure user data.
8. Can I use the Timezone Fun app on multiple devices?
Yes! You can be signed in to your Timezone Fun app account on more than one device at the same time.