What payments do I need to make?
A $100 deposit is required when booking your party; the final balance is to be paid on the day of your event based on your final guest numbers at this time.
Is there a minimum number of guests for a birthday party booking?
There is a minimum payment of 8 guests to enjoy the full experience of a birthday party with TIMEZONE.
Is there a minimum age for TIMEZONE birthday parties?
The minimum age for a TIMEZONE party is 5 years old, however, whether you are 8 or 88 years old, you are welcome to party with us.
What games will the party be able to play?
We have developed a colour-coded system for our games based on the game type:
Green Swiper games are available to play the entire duration of your party.
Yellow Swiper games are available to play the entire duration of your party.
What do you mean by carer?
A carer is a parent, guardian or adult responsible for supervising the party children and a touchpoint for us. We recommend that carers are present for the duration of your party. Carers are there to ensure the kids are all in attendance during each activity, escort the kids to the bathroom and ensure they are behaving appropriately in the venue. If there is a problem the host will inform the carers, so it is necessary to remain in the venue to be able to supervise the party.
Can I bring my own birthday cake?
You are welcome to bring your own birthday cake.
However, we are able to supply an awesome 100’s & 1000’s Ice Cream Cake, at an additional cost, to save you the hassle.
Can I/we bring my own food?
Our venues have an arrangement with a local supplier. Feel free to discuss your requirements with us. Birthday cakes and some decorations are permitted. Please be aware we have limited cold storage.
Where do we eat?
Your group will either be eating in the venue's party room (selected centres) or a designated area, subject to availability. Please enquire when booking a party with us as some venues do not have an area to sit.
Can TIMEZONE organise party invitations?
Party invitations are available in-venue that can be picked up upon booking. You can also download invitations HERE which can be printed off at home!
Do we need to arrive earlier than our booking time?
We request that you and your guests arrive 20-30 minutes prior to your party start time to organise Powercards, kids, food etc. This is to ensure that your party experience begins on time and that none of your guests miss out on any of the fun!
How long is a birthday party at TIMEZONE?
Depending on the party package you have chosen:
- A Basic Birthday Party Package will go for approximately 1 hour
- An Epic Birthday Party Package will go for approximately 1.5 hours
- An Iconic Birthday Party Package will go for approximately 2 hours
The party area for food and cake will be available for up to 30 minutes [selected venues].
Please note that even though every endeavour is made to guarantee tables are available for adults, during busier periods this may not always be possible.
Can I book a birthday party for twins, or have a combined party?
Yes, you can! When you go through to book, select boy, girl or combined/twin. Click the combined/twin option and proceed through to finalise your booking. You should also add the two names section when booking!
Can I book out the Laser Tag area?
Laser Tag cannot be exclusively booked unless your group fills the capacity of the arena. If your party does not fulfil the arena capacity, other guests may be playing in the arena at the same time.
Is there a minimum age for Laser Tag?
You must be at least 6 years old to play a game of Laser Tag.
Wear enclosed footwear - no thongs sandals or high heels.
Not be under the influence of alcohol, drugs or any other substance.
The Laser Arena uses flashing lights, lasers and strobe lighting.
Any persons that suffer photosensitivity epilepsy enter the maze at their own risk.
You can read our full rules and guidance on our Laser Tag page
Which venues have Laser Tag?
Laser Tag is only available at select TIMEZONE venues. Click here to find out which venues have Laser Tag