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Privacy Policy

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1. PURPOSE

Thank you for visiting the website timezonegames.com operated by VI ENTERTAINMENT INVESTMENT CONSULTING JOINT STOCK COMPANY. We respect and commit to protecting the privacy of our customers' information. Please read the privacy policy below (“Privacy Policy”) to better understand the commitments we make to respect and protect your rights and keep the information you provide confidential. grant.

The privacy policy will explain the purposes for which we receive, use and (in certain cases) disclose your personal information. The policy will also explain the steps we take to keep your personal information secure. Finally, the Privacy Policy explains your choices regarding the collection, use and disclosure of your personal information.

Protecting personal data and building customer trust is very important to us. Therefore, we will use your name and other information related to you in accordance with the content of the Privacy Policy. We only collect necessary information related to sales transactions.

We will retain customer information for the time and purposes specified in this Privacy Policy. You can access the website without having to provide personal details in anonymous mode when not logged into your account.

2. SCOPE OF INFORMATION COLLECTION AND USAGE

We will collect some of your personal information when you make an order on the website, including but not limited to information such as: title, name, gender, date of birth, email, address, delivery address, phone number, payment details, card payment details.

We collect, store and process your information for use in the purchasing process, service provision and for future notifications, specifically:

We will use the information you have provided to process your order, provide services and information requested through the website and as requested by you. In addition, we may use such information to verify and perform online transactions, audit data downloads from the web; improve website layout and content and adapt it to users; identify visitors, study demographics, send information including product and service information, if you have not taken an opt-out action. You can opt out of receiving our marketing communications at any time.

We may pass your name and address to a third party to make the delivery (for example, a courier company or supplier).

All payments made through OnePay will be transferred directly to the bank account of VI ENTERTAINMENT INVESTMENT CONSULTING JOINT STOCK COMPANY. Payment details will be kept confidential and used in accordance with the law. You must provide us with accurate, non-misleading information and must make your own adjustments through the website or notify us directly if there are any changes.

Your order details are stored by us and will not be published directly for security reasons. After completing online payment, that information will be used in accordance with the privacy regulations of the law.

Market research and marketing

We may use your personal information for market research. All details will be hidden and used for statistics only. You can refuse to participate at any time. Any responses to surveys or opinion polls that we ask you to complete will not be passed on to third parties. You may be asked to reveal your personal email if you want to participate in a survey. The answer will be saved separately from your email.

You will receive information about the company, website, other websites, products, services, newsletters or any information related to group companies or business partners. . If you do not want to receive this information, please click on the opt-out link in any email we send you. Within 7 days from the date of receiving your instructions, we will stop providing the above information. We may contact you to verify your request. Competition

In any competition, we may use data to notify winners and advertise offers if you register to participate. Please visit the website for more details about the competitions.

Third Partners and Affiliates

We may pass your information to other companies within our group or to third parties (including but not limited to third parties delivering goods, receiving payments, analyzing data, marketing and customer service support) within the framework of the Privacy Policy. We may exchange information with third parties for the purposes of fraud prevention and credit risk reduction. We may transfer our databases, which include your personal information, to third parties if we transfer all or part of our company. Within the framework of the Privacy Policy, we do not sell or disclose your personal data to third parties without prior consent unless this is necessary for the implementation of the terms of the Privacy Policy. confidential or we are required to do so by law.

The customer behavior tracking system we use on Display Advertising channels (eg Customer Remarketing, DoubleClick advertising campaign management system, reporting on customer demographics and interests) customers with Google Analytics tool...) can collect information such as age, gender, interests and number of interactions with the number of ad appearances.

With the ad settings feature, users or customers can choose to exit the Google Analytics customer behavior tracking feature and choose how the Ad Display channel appears on Google.

We and third-party vendors, including Google, may use Google Analytics cookies or third-party cookies (such as DoubleClick) for information collection, optimization and advertising purposes. based on the user's past visits to the website.

3. INFORMATION STORAGE PERIOD

VI ENTERTAINMENT INVESTMENT CONSULTING JOINT STOCK COMPANY will store personal information provided by Customers on our internal systems during the process of providing services to Customers or until the purpose is completed. collected or when the Customer requests to destroy the information provided.

4. ADDRESS OF THE UNIT THAT COLLECTS AND MANAGES PERSONAL INFORMATION

 VI ENTERTAINMENT JSC

Floor 3A, Block 2-3, Alpha Building, 151-153 Nguyen Dinh Chieu, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam

5. MEANS AND TOOLS FOR USERS TO ACCESS AND EDIT THEIR PERSONAL DATA

You have the right to request us to correct errors in your data without charge. You have the right at any time to request that we stop using your personal data for marketing purposes. We will retain your information until requested to terminate or until such time as we deem appropriate.

You can make an online request through the website or contact us directly using the information provided on the website.

6. COMMITMENT TO SECURITY OF CUSTOMER PERSONAL INFORMATION

We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss, destruction or damage to your information. When collecting data on the website, we collect your personal details on a server with a firewall system to ensure safety. When collecting electronic payment card details, we use encryption using Secure Socket Layer (SSL). While we cannot guarantee 100% security, SSL will prevent hackers from decrypting your information. You should not send full credit or debit card details to us without encryption. We maintain physical and electronic safeguards in connection with the collection, storage and disclosure of your information. To carry out safety procedures, we may require identification before disclosing personal information as requested by you.

We recommend that you do not give payment details to anyone in any form, we are not responsible for any losses you may incur from exchanging information. of the above customer.

You absolutely do not use any programs, tools or other forms to interfere with the system or change the data structure. It is strictly prohibited to distribute, propagate or encourage any activities to interfere, sabotage or infiltrate the website system's data. Any violating individuals or organizations will be stripped of all rights and will be prosecuted before the law if necessary.

All transaction information will be kept confidential and not disclosed to third parties unless specified in this Privacy Policy or when required by competent authorities.

The terms, conditions and content of the website including this Privacy Policy are governed and interpreted by the laws of Vietnam. All disputes and complaints arising from or related to the terms, conditions and content of the website including this Privacy Policy will be resolved by competent Vietnamese courts.

7. USE OF COOKIES

A cookie is a small text file that can identify a unique username from your computer to our server when you visit certain pages on the website and will be saved by your internet browser to your hard drive. your computer hardware. Cookies are used to identify IP addresses and save time. We use cookies for your convenience when accessing the website (for example, remembering your username when you want to change your shopping cart again without having to re-enter your email address) and do not require add any information (e.g. for targeted advertising).

Your browser can be set to not use cookies but this will limit your use of the website. We promise cookies do not include any private personal details and are safe from viruses. To learn more about cookies, please visit http://www.allaboutcookies.org or to learn how to remove cookies from your browser, please visit http://www.allaboutcookies.org/manage-cookies/index.html 

8. UPDATES AND LANGUAGE OF THE PRIVACY POLICY

VI ENTERTAINMENT JSC will edit this Privacy Policy at any time when necessary, the updated Privacy Policy will be published on our website and will be dated for reference. Customers are aware of the latest version.

According to legal regulations, the preferred language for use and reference is Vietnamese. In case there is a contradiction in interpretation between the Vietnamese version and other languages, the Vietnamese version will take precedence.

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