Take charge of your Timezone experience by registering your Powercard(s) on the Timezone Fun App and unlock a realm of thrilling member benefits.
Get set to play, win, and indulge in fun and rewards!
Get rewarded for playing? Yes! Timezone Rewards is a membership programme that gives you free rewards for playing at all Timezone venues in Singapore. Rewards vary according to membership tiers and range from free game credits, bonus Powertickets, exclusive benefits and so much more.
You can join Timezone Rewards by downloading and registering your Powercard to the Timezone Fun App to enjoy member benefits. There are 4 tiers of Timezone Rewards:
Cumulative spend is based on the total net load accumulated in a Timezone powercard. Cumulative spending excludes party packages purchased and bonus game credit earned from offers, promotions, and double deals.
Example: a load of S$20 on a double-dollar offer shows a balance of S$40 worth of game credits. The nett load credited towards Timezone Rewards is S$20.
Log in to your Timezone Fun App, click on "Powercards," and you will see your cumulative spend under "My Timezone Rewards."
Alternatively, please visit any Timezone Venues to check your cumulative spend.
Please click on "Tier Benefits" for more information on rewards and benefits for each tier.
Sign up for a Fun App account and register your powercard with a valid email address or a Singapore mobile number, and you will be enrolled on the Timezone Membership reward programme.
Get member benefits such as birthday reward, upgrade bonuses, mid-tier bonuses, game discounts and more. The best part is that your game credits are protected in case of loss.
You will be notified through your registered email address of your upgraded membership tier. Your tier-achievement bonuses will be awarded via the Timezone Fun app.
To redeem, open "My Vouchers" from your app and tap the "Redeem" button to instantly credit the rewards into your account.
Yes. Your Timezone card, game credit and e-tickets will expire if the card is inactive for 12 months from date of last game played.
You can savour your daily complimentary game(s) at any venue where you've previously used your gold or platinum powercard. Limited to one venue per day.
If you're exploring a new venue for the first time, simply play there using your gold or platinum powercard. This allows you to redeem your daily complimentary game(s) at that venue in the future.
No. Daily free games are non-accumulative and will be refreshed daily.
Discount on birthday party package is exclusive to Platinum, Gold and Blue Elite members.
The discounts are as follows:
Please complete our Lost card contact form to request for a card replacement. A S$5 fee will be charged for card replacement.
Timezone regulation does not allow card ownership transfer at the moment. Timezone reserves the right to permanently deactivate the card if the member is found to be in violation of this rule.
To qualify for your birthday voucher, you must be a registered member of the Timezone Fun App.
As a registered Timezone Fun App member, you'll automatically receive your birthday voucher on the first day of your birthday month, delivered straight to your Timezone Fun App.
Once you've received your birthday voucher, simply claim it within the app and credit the game credits to your power card hassle-free.
If you're already a member of the Timezone Fun App, your Birthday Voucher will be conveniently delivered straight to your app.
Not yet a member? We highly recommend registering to unlock all the fantastic perks available to our members.
Once you've signed up as a Timezone Fun App member and registered your powercard within the app, simply reach out to our Guest Experience Specialist during your birthday month, and we'll arrange for your birthday voucher to be sent to you.
Please note: All requests for birthday rewards must be submitted to the Timezone team no later than the end of your birthday month. Requests received after this time will not be processed.
Another reason why you might not be receiving your rewards?
Your birthday reward (voucher) is determined by your membership tier, and the perks get better as your tier rises!
Please note: Each Timezone Fun App account is eligible for only one Birthday Voucher per year, awarded based on the highest card tier associated with your account.
Simply redeem your birthday reward (voucher) within the Timezone Fun App under "My Voucher".
If you possess multiple cards within your account, you're entitled to a (1) Birthday Treat based on the highest card tier.
For instance, if you have cards at Platinum, Gold, and Red tiers, you'll receive a Birthday Bonus of $50 Game Credits, reflecting the benefits of your highest-tier card, during your birthday month.
Starting 1st April 2024, subscription to Timezone communications is no longer required to receive the birthday reward (voucher).
While opting in isn't required anymore, we encourage you to stay informed about our latest news and deals by subscribing to Timezone communications (e-newsletter or SMS).
The birthday reward (voucher) will be valid for use within 31 days from the date of issuance.
Unfortunately, your birthday reward (voucher) validity cannot be extended. Therefore, we encourage you to claim it promptly upon receiving it.
The voucher on Timezone Fun App is non-transferable.
Additionally, only Timezone Rewards members are entitled to the birthday reward. Don't miss out on this fantastic benefit! Spread the word to your family and friends, and encourage them to register their Powercards to start enjoying rewards today!
Your birthday reward will not be credited towards your cumulative spending, but you can still earn e-tickets for gameplays and redeem prizes with it.
Please contact the team at Timezone for assistance.
Registered Timezone Fun App members will receive their voucher weekly, delivered directly to their Timezone Fun App every Friday. Guests can locate these vouchers under "My Voucher" within their Fun App.
If you're already a member of the Timezone Fun App, your Platinum Exclusive Weekly Free Drink voucher will be conveniently delivered straight to your app.
Not yet a Timezone Fun App member? We highly recommend registering to unlock all the fantastic perks available to our members.
Once you've signed up as a Timezone Fun App member and registered your powercard within the app, simply reach out to our Guest Experience Specialist, and we'll arrange for your Platinum Exclusive Weekly Free Drink voucher to be sent to you.
If you're a registered Timezone Fun App member but aren't receiving the Platinum Exclusive Weekly Free Drink voucher, please ensure that your card is not expired. It should have had at least one transaction in the last 12 months, defined as a game play, redemption, or card tap at any card reader.
If you're still not receiving your free drink voucher every Friday, please don't hesitate to Contact Us.
Head down to your nearest Timezone venue and present the voucher to our Fun Squad at the counter to redeem your free drink. Enjoy your refreshment on us!
The Platinum Free Drink Reward is applied as one voucher per active Platinum card. You will receive the number of vouchers equal to the number of registered active Platinum cards in your account.
The Free Drink reward voucher is valid for seven days, until each Thursday, so don’t hold on to it for too long. Validation cannot be extended, as you will always receive a new Free Drink voucher every Friday. Enjoy your drink before it expires!
Starting 1st April 2024, subscription to Timezone communications is no longer required to receive the Platinum Exclusive Weekly Free Drink voucher.
While opting in isn't required anymore, we encourage you to stay informed about our latest news and deals by subscribing to Timezone communications (e-newsletter or SMS).
