Our party room can hold between 20 - 25 guests. While for shared space, it can hold between 10 - 15 guests.
Our party room is limited and on a first-come, first-serve basis. Hence, payment must be made in full for the booking to secure the party room.
The earlier, the better! Timezone accepts bookings that are made 1 week prior to event. Subjected to availability.
Yes, Platinum, Gold and Blue Elite members are eligible for 20%/ 15%/ 10% discount on the Fun Party Package.
The Platinum/Gold/ Blue Elite members discount does not apply to the add-ons (additional child, bumper cars, bowling, VR games, additional e-tickets, snack platter & drink and Goodie Bag).
To redeem your Platinum/Gold/ Blue Elite members discount, simply enter the first nine digits of your Timezone Powercard number (excluding the number "0" in front) + the current year, under the "Discount Code" field of the checkout page.
Please ensure your card is registered either on Timezone Member Portal or Timezone Fun app. For newly upgraded Platinum/Gold or Blue Elite members, please allow 3 working days for your discount to be valid. For urgent requests, please contact us.
All are welcome! There is no age restriction. However, guests aged 15 and below must be accompanied by an adult. (4 minors = 1 Adult)
Please note that school uniforms or any clothing with a school name/logo are strictly prohibited from our premises.
Yes, a party host will assist you with your party program.
Yes, if you prefer an all-inclusive experience, our Party Host will seamlessly integrate the selected add-ons into the 80 minutes of Playtime included in our Fun Package.
However, for a more flexible approach, these activities can also be enjoyed separately on the same day and in the venue where the party is hosted. This option allows you to experience the add-ons outside the 80-minute Playtime without the facilitation of the Party Host.
It's best to keep decorations to a minimum. This includes things like party hats, table mats, and simple photo props. Backdrops, Piñatas and Sparkler candles (which may trigger fire alarm) aren't allowed, as we like to keep things easy to clean and prepare the party room for the next party without any delays. If you're unsure about what's allowed, don't hesitate to ask our party coordinator for guidance.
Yes, you can! You can approach our Fun Squads at the counter to make the purchase.
Yes, you are welcome to bring drinks and small, bite-sized foods/snacks into the party room. However, please note that alcohol is not permitted in our venues.
Due to the 40-minute duration of party room/space use, buffet catering is not allowed.
Additionally, smoke-emitting items such as sparklers and heating gels for buffet setups are strictly prohibited as they can trigger the fire alarm system. Any costs incurred from fire alarm disturbances will be the responsibility of the guest.
Yes! You are more than welcome to bring your own birthday cake.
Please arrive 15 mins before your booking time so that your event may start punctually. There will be no extensions outside your time slot.
For party bookings that need to be cancelled, we provide a 50% refund of the total amount paid if the cancellation is made at least 7 days before the party date. Please note that a full refund is not available, regardless of when the cancellation request is made.
You may do so at least 7 days prior to the event - this will be subject to availability.
The prices for Birthday Party Package are fixed for a minimum of 10 pax. Thus, the price will remain the same if there are less than 10 pax. There will also be no refund if there are less than 10 pax on the day of the party due to guests who can't turn up.
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To redeem the discount, simply enter the first nine digits of your Timezone Powercard number (excluding the number "0" in front) + the current year, under the "Discount Code" field of the checkout page.
Please ensure your card is registered either on Timezone Member Portal or Timezone Fun app. For newly upgraded members, please allow three working days for your discount to be valid. For urgent requests, get in touch with us.
Please note that the discount cannot be combined with any other available offer or discount codes.
For a limited time only, the Birthday Superstar celebrates for FREE, saving you $55 on the Timezone Fun Package!
Simply book your unforgettable birthday party between 1 April - 30 September 2024, and schedule the party at Timezone Jurong Point, Parkway Parade, or Westgate to automatically enjoy $55 OFF your booking.
Seize this incredible offer now!
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Terms and Conditions:
Book a Fun Party Package between 21 July and 3 August 2024 via our booking site, and schedule your party at Timezone VivoCity to rev up the excitement with FREE Bumper Car rides on top of the ENDLESS FUN of Timezone parties!
The FREE Bumper Car rides will automatically be added to your cart during checkout, and it apply to all paying party guests—equivalent to $80 worth for a party of 10 guests ($8/ride).
Note: A height requirement of 112 cm is needed for Bumper Car rides. For guests under 112 cm, bumper car rides can be substituted with either 1 mini bowling game or 1 VR game—1 for 1 replacement only. Please be aware that no refunds will be given for any difference in value between the bumper car ride and the substituted game. Check if you are suitable to ride the bumper car rides here.
Book and schedule your next party at Timezone VivoCity now!
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Terms and Conditions:
