🕹️ GAME ON: Reload. Play. Win!

Gear up and get your game face on because now is the ultimate moment to dive into your favourite games in Timezone.

Be among the 10 weekly winners stand a chance to win attractive prizes, such as shopping, F&B or groceries vouchers and even game credits!

3 Final winners will stand to win Major Prizes such as Travel and/or experiences vouchers, hotel staycation and cruise trip.

Reload, Play and stand to Win incredible prizes worth over $11,000 🎉


Winners Announcement

Thank you to all Timezone members for entering the Reload. Play. Win Draw. The registration is now closed! Kindly see below for the winners' list.

Each individual winner will be notified via the email address provided upon registration. Congratulations to all winners! 😊


Name of Guest Mobile Number
$200 Timezone Game Credits NORAIDIL BIN MOHAMED NOOR XXXX8523
$100 E-Capita Vouchers CHERYL LEE XXXX5331
$100 E-Capita Vouchers AISHAH BINTE KUMIN LIM XXXX4252
$50 Seoul Garden Vouchers LEONG SOON CHYE XXXX2015
$50 Seoul Garden Vouchers SHAHARY BIN MOHD YUNUS XXXX2712
$20 Swensens Vouchers MEREDDY PRQTEEK REDDY XXXX6548
$20 Swensens Vouchers SZETO WEI DE VICTOR XXXX2585
$20 Swensens Vouchers KOK ZHI LING XXXX1179
$20 Swensens Vouchers OH LYE CHOON XXXX0924
$20 Swensens Vouchers MUHAMMAD ZAID BIN RAZMAN XXXX0287

Winners will be contacted on or by 16 October 2023. 

Prize Name of Winners Mobile Number
$200 Takashimaya Gift Vouchers CHIANG KONG WENG, JOEL XXXX8211
$100 Timezone Game Credits LEE SWEE SZE XXXX2807
$100 Timezone Game Credits TEO SHI FAN XXXX6465
$50 Dairy Farm Vouchers WANG XINWEI XXXX9198
$50 Dairy Farm Vouchers NG HOONG MENG KARENE XXXX7205
$20 Golden Village Vouchers MOY CHUAN FATT XXXX2797
$20 Golden Village Vouchers TAN YIN TING XXXX2551
$20 Golden Village Vouchers YONG TZYY HWA XXXX9363
$20 Golden Village Vouchers PHUA JIAN AN PERRY XXXX2959
$20 Golden Village Vouchers MO NANG XXXX8648

Winners will be contacted on or by 20 October 2023. 

Prize Name of Winners Mobile Number
$100 FRX Gift Card WONG PING PING XXXX4449
$50 Timezone Game Credits KATHLEEN ORTEGA FELIZARDO XXXX7991
$50 Timezone Game Credits MEGAN TAY KAI EUIN XXXX0281
$20 Popular Voucher TAN HONG POH XXXX2521
$20 Popular Voucher NAH WEE KEONG  XXXX5369
$20 Popular Voucher ZURWIYADI XXXX6516
$20 Popular Voucher TAN KAI SHEN XXXX6154
$20 Popular Voucher SIM JIN QUAN XXXX6075

Winners will be contacted on or by 26 October 2023.

Prize Name of Winners Mobile Number
$200 Takashimaya Shopping Voucher HO WAI PENG  XXXX4171
$50 Famous Amos Gift Card SHILING SU XXXX7367
$20 Timezone Game Credits FARIDAH BINTE ISMAIL  XXXX4341
$20 Timezone Game Credits IMELDA LOEI XXXX4448
$20 Timezone Game Credits NG HUI WEN  XXXX5254
$20 Timezone Game Credits LIM KEET FOONG  XXXX0509
$20 Timezone Game Credits NG KOK YEW RAYMOND  XXXX4763

Winners will be contacted on or by 10 November 2023.

Prize Name of Guest Mobile Number
Klook Travel and/or Experiences worth $5,000 NURSYAFIQA BINTE SAMSURI XXXX9416 
$3,500 Royal Caribbean Cruise Voucher SEETOH WAI KIT
2D1N Staycation at Marina Bay Sands, Deluxe King – Harbour/City View Room worth $950 CHUA KHENG LEONG ANTHONY

Winners will be contacted on or by 24 November 2023.



Draw Terms & Conditions

1.1 This Reload. Play. Win. (the “Draw") is organised by Timezone Singapore Pte Ltd. (“Timezone”).

1.2 The Draw is open to all Timezone Singapore guests (“Guests”) who have registered with a valid email address and/or mobile number and is subscribed to Timezone’s marketing communications. Timezone may from time to time in its absolute discretion decide on the eligibility for participation in the Draw.

1.3 The following persons shall not be eligible to participate in the Draw:

(a) Employees of Timezone and their immediate family members and/ or relatives living in

the same household;

(b) Vendors, contractors or partners or any other individuals directly involved or connected to the Draws including their affiliates, subsidiaries, employees, directors and immediate family members and/or relatives living in the same household; and

(c) Individuals who do not reside in Singapore.

1.4 A Participant who fails to provide true, correct and accurate information when participating in the Draw shall automatically be disqualified from the Draw.

1.5 Persons below the age of 18 are required to obtain their parents’ consent before participating in the draw, and confirm to the organizing team that such consent has been given, by their participation in the draw.

1.6 The organizing team reserves the right to not allow participation by any person, at its discretion.

1.7 Each participant is solely responsible for ensuring that participating in this draw is not illegal or prohibited by the laws or regulations of any country relevant or applicable to the participant.

1.8 The organizing team reserves the right to disqualify an otherwise eligible person from winning a prize and/or substitute another person as the winner in the event that the organizing team in its absolute discretion believes that the particular person may have contravened, will contravene or has contravened any of these Terms and/or may bring the organizing team into disrepute.

1.9 In the event the prize has already been awarded to such a person, the prize must be returned to the organizing team at such person’s cost and expense.

2.1 To participate in the Draw, you must successfully reload minimum amount of S$35 (each, a “Qualifying Entry”) in a single transaction via Timezone venues (“Venues”) or Timezone Fun App (“Fun App”) from 1 October 2023 to 9 November 2023 (both dates inclusive) (each a “Draw Dates”).

2.2 You will be awarded with one (1) chance in the Draw for every successful Qualifying Entry made by you during the Draw Dates if:

(a) your name together with a contactable mobile number must be reflected in the landing page before submission. Upon successful submission of the foregoing, Qualifying Entries will be automatically calculated for every Qualifying Spend.

(b) you have satisfied the conditions in Clause 2.1 above.

2.3 There is no limit to the number of chances that you may be awarded for the Draw from the Eligible Transactions performed by you during the Draw Dates.

2.4 Qualifying Entry will be based on the final amount spent in a single transaction after all discounts, promotions, offers and before any redemption of Game Credits, unless otherwise stated.

2.5 Upon the awarding of a Draw chance to you, your name will be submitted to the Draw pool.

3.1 The opening date for entries is 12:00 AM on 1 October 2023. The closing date of the Draw is 23:59 PM on 9 November 2023. Purchases made after this period will not be eligible for the draw.

3.2 The Draw will be conducted using an electronic system at 3.30PM (Singapore time) on each Draw Date, at 491B River Valley Rd, #10-01 Valley Points, Singapore 248373 (or such other date, time or location as Timezone may determine at its own discretion without prior notice).

3.3 The Draw will be witnessed by an external auditor appointed by Timezone at its sole discretion.

3.4 Winners shall be selected at random, either by means of a computerised draw system or other means and methods (which may be manual or computerised).

3.5 Unless otherwise stated by Timezone, Timezone will conduct a total of five (5) draws over 5 Draw Dates as per the below schedule, one for each Qualifying Week, and a total of ten (10) Minor Prizes (“Minor Prizes”) will be awarded for the Draw, with ten (10) winners for each Qualifying Week. Subsequent three (3) grand winners will be selected for the final Draw with three (3) Major Prizes (“Major Prizes”). The details (full name and partially masked NRIC) of the Winners will also be announced on Timezone website at http://www.timezonegames.com/en-sg.


Weekly Draw Dates:

Draw Dates

9 October 2023

Qualifying Period:

(1 Oct to 8 Oct 2023)

16 October 2023

Qualifying Period:

(1 Oct to 15 Oct 2023)

24 October 2023

Qualifying Period:

(1 Oct to 23 Oct 2023)

1 November 2023

Qualifying Period:

(1 Oct to 31 Oct 2023)

10 November 2023

Qualifying Period:

(1 Oct to 9 Nov 2023)


3.6 Timezone reserves the right to draw reserve winners to replace any winner who is or maybe subsequently found to be ineligible or disqualified from the Draw.

3.7 Timezone accepts no responsibility for entries not successfully completed due to a technical fault technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

4.1 The prizes for the Draw are as follows:

  • 10 Weekly Winners for Minor Prizes
  • Top 3 Winners for Major Prizes

Draw Dates


9 October 2023

Qualifying Period:

(1 Oct to 8 Oct 2023)

Minor Prizes:

1st prize: $200 Timezone Game Credits

2nd – 3rd prize: $100 E-Capita Vouchers

4th – 5th prize: $50 Seoul Garden Vouchers

6th – 10th prize: $20 Swensens Vouchers

16 October 2023

Qualifying Period:

(1 Oct to 15 Oct 2023)

Minor Prizes:

1st prize: $200 Takashimaya Gift Vouchers

2nd – 3rd prize: $100 Timezone Game Credits

4th – 5th prize: $50 Dairy Farm Vouchers

6th – 10th prize: $20 Golden Village Vouchers

24 October 2023

Qualifying Period:

(1 Oct to 23 Oct 2023)

Minor Prizes:

1st prize: $200 Fairprice E-Vouchers

2nd – 3rd prize: $100 FRx Gift Card

4th – 5th prize: $50 Timezone Game Credits

6th – 10th prize: $20 Popular Vouchers

1 November 2023

Qualifying Period:

(1 Oct to 31 Oct 2023)

Minor Prizes:

1st prize: $200 Tangs Gift Card

2nd – 3rd prize: $100 RWS Vouchers

4th – 5th prize: $50 Famous Amos Gift Card

6th – 10th prize: $20 Timezone Game Credits

10 November 2023

Qualifying Period:

(1 Oct to 9 Nov 2023)

Major Prizes:

1st prize: Klook Travel and/or Experiences worth $5,000

2nd prize: Royal Caribbean Cruise Adventure Experience worth $3.5K

3rd prize: 2D1N Staycation at Marina Bay Sands, Deluxe King – Harbour/City View Room worth $950


4.2 If you are selected as a winner, you will be notified based on the mobile number and/or email provided in the submitted entry form within seven (7) working days from the Draw Date. Winners of the Promotion will be announced through Timezone’s official website (http://www.timezonegames.com/en.sg) and will be notified by a Timezone staff (“Fun Squad”) using the registered mobile number and/or email address. Collection of prizes will be conducted in Timezone Orchard Xchange, Singapore 238878, after the promotion period.

4.3 Acknowledgement form will need to be signed by winner upon receipt of the physical prizes. They would need to bring along their original NRIC or Passport within the collection period specified by Timezone. If a winner does not redeem their prizes at the stated collection period or fails to comply with any instructions specified by Timezone, the winner's prize will be forfeited and Timezone will be entitled to select another winner in accordance with the process described above.

4.4 Unless otherwise specified, all Prizes must be claimed by 30 November 2023. Prizes not claimed by the stipulated date will be forfeited.

4.5 The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. Where prizes contain a specific date during which the prize should be utilized, no requests for extensions or replacements whatsoever will be entertained. Timezone expressly disclaims any warranties express or implied in connection with any prizes to the fullest extent permitted by applicable laws. The prizes may be subject to additional terms and conditions, and participants agree to comply with all terms and conditions applicable to the prizes. In the event that the prize incurs any tax liability, such tax is the sole responsibility of the winner.

4.6 Timezone reserves the right to replace the prize with an alternative prize if circumstances beyond Timezone's control makes it necessary to do so.

4.7 The decision of Timezone regarding any aspect of the draw is final and binding and no correspondence will be entered into about it.

4.8 Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. Timezone reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.

4.9 Timezone reserves the right to hold void, cancel, suspend, or amend the draw where it becomes necessary to do so.

4.10 Timezone, its agents or distributors will not in any circumstances be responsible or liable to

compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize or participation in this draw except where it is caused by the negligence of Timezone, its agents or distributors or that of their employees. Your statutory rights are not affected. To the maximum extent permitted by law, each participant agrees to indemnify Timezone against any losses, damages, costs, expenses, claims or liabilities of any kind arising in connection with his or her participation in this draw.

4.11 By entering the draw, participants agree and acknowledge that all personal data submitted

may be collected, processed, stored, disclosed or otherwise used by Timezone and its affiliates for the purposes of conducting and administering the draw and is subject to Timezone Data Protection Policy (https://www.timezonegames.com/en-sg/privacy) and Timezone General Terms & Conditions (https://www.timezonegames.com/en-sg/terms-of-use). Participants consent to and authorize Timezone to use at its sole discretion, without further compensation to the participants, any of their names, addresses, personal details, photographs, videotapes or any likeness of them for packaging, promotional, advertising, marketing and/or publicity purposes (where not prohibited by written law).

4.12 Any trademarks, graphic symbols, logos or intellectual property contained in any material

used in connection with this draw, in particular that relating to the prizes, are the property of their respective owners. Timezone and its affiliates and contractors are not affiliated with, or endorsed or sponsored by, such owners and their relevant affiliates.

4.13 This draw shall be governed by Singapore law and each participant agrees to submit any

claim, dispute or controversy to the non-exclusive jurisdiction of the courts of the Republic of Singapore.



Q1) How do I qualify for the draw?

Answer: You will need to spend a minimum amount of $35 in a single transaction on Timezone Fun App or in any Timezone venues during the campaign period in order to earn chances for the draw.


Qualifying Entry Draw chance earned
Make min S$35 purchase on Fun App or in venues (either one) 1


Q2) Must I be a Timezone member to join this promotion?

Answer: Yes. You are required to register your Powercard and subscribe to Timezone communications.


Q3) Can I earn a chance if I purchase any deal (eg. Double Deals, Super Deals etc)?

Answer: Yes, you may earn a chance as long as you have spent a minimum amount of $35 in a single receipt. 


Q4) I have reloaded $20 and $15 in separate receipts. Am I eligible for 1 entry in this draw?

Answer: No, you are required to spend $35 in a single transaction to be qualified for 1 entry.


Q5) I have cumulated spending over $70 in two receipts, both minimum $35 each. Am I able to receive more than 1 chance of entry?

Answer: Yes, you will earn a total of 2 chances of entry as long as you have spent minimum $35 in every receipts.


Q7) How do I know if I am one of the winners?

Answer: Winners of each Draw will be notified via mobile/email address provided in the submitted entry form and winner details (full name and partially masked Powercard numbers) will also be published on our Timezone website.